Multiple Choice Questions for Chapter Controlling
CBSE – Business Studies for 10+2 Students
Q1: ____________ function of management not only helps in keeping a track on the progress of activities but also ensures that activities conform to standards. Fill in the above blank with the most suitable function of management.
(a) Planning (c) Controlling
(b) Organising (d) Directing
Ans: © Controlling
Q2: Which of the following is not the feature of Controlling?
- A goal oriented process (c) not the last function of management
- A pervasive function (d) improves employee motivation
Ans: (d) Improves employee motivation
Q3: Controlling function finds out how far actual performance deviates from standards, analyses the causes of such deviation and attempts to take the corrective measure which helps in better planning in future. Which feature of controlling is highlighted in above case.
- A goal oriented process (c) not the last function of management
- A pervasive function (d) improves employee motivation
Ans: © Not he last function of management
Q4: Mr Arnold is of the view that a good control system helps to minimise dishonest behaviour on the part of the employees by keeping a close check on their activities.
Which importance of controlling function is expressed by Mr. Arnold?
- Accomplishment of organisational goal
- Ensures order and discipline
- Judging accuracy of standards
- Facilitating coordination in action
Ans: (b) ensures order and discipline
Q5: An efficient control system keeps a careful check on the changes taking place in the organisation and in the environment .
Which importance of controlling function is expressed by Mr. Arnold ?
- Accomplishment of organisational goal
- Ensures order and discipline
- Judging accuracy of standards
- Facilitating coordination in action
Ans: ©_ judging accuracy of standards
Q6: Each department and employee is governed by predetermined standards which ensures that overall organisational goals are accomplished.
Which importance of controlling function is expressed by Mr. Arnold ?
- Accomplishment of organisational goal
- Ensures order and discipline
- Judging accuracy of standards
- Facilitating coordination in action
Ans: (d) facilitating coordination in action
Q7: Measurement of performance and their comparison with standards is a difficult task in case of moral job satisfaction and human behaviour.
Which limitation of controlling is highlighted in above case?
- Little control on external factors
- Resistance from employees
- Difficult in setting quantitative standards
- Costly affairs
Ans: © difficulty in setting qualitative standards
Q8: Under the process of controlling , employees might object when they are kept under a strict watch with the help of closed circuit televisions (CCTVs).
Which limitation of controlling is highlighted in above case?
- Little control on external factors
- Resistance from employees
- Difficult in setting quantitative standards
- Costly affairs
Ans: (b) resistance from employees.
Q9: Controlling may not give desired results in case of sudden changes in government policies, technological changes, competition etc.
Which limitation of controlling is highlighted in above case?
- Little control on external factors
- Resistance from employees
- Difficult in setting quantitative standards
- Costly affairs
Ans: (a) little control on external factors.
Q10: Which of the following statement is correct in regards to relationship between planning and controlling?
- Planning and controlling are twins of management
- Controlling is blind without planning
- Planning is prescriptive and controlling is evaluative.
- All of the above
Ans: (iv) all of the above
Q 11: Which of the following statement is incorrect in regards to relationship between planning and controlling?
- Planning and controlling are twins of management
- Controlling is blind without planning
- Planning is evaluative and controlling is prescriptive.
- All of the above
Ans: (iii) planning is evaluative and controlling is prescriptive.
Q12: _____________ is the post-mortem of past activities to find out deviations from the standards.
Fill in the above blank with one of function of management.
Ans: Controlling
Q13: Planning is backward looking because_____________________
Mark the correct option
- It is post-mortem of past activities
- Guided by past experience
- Forecasts about future conditions
- All of the above
Ans: (b) Guided by past experience
Q14: : controlling is backward looking because_____________________
Mark the correct option
- It is post-mortem of past activities
- Guided by past experience
- Forecasts about future conditions
- All of the above
Ans: (a) Post-mortem of past activities
Q15: : controlling is forward looking because_____________________
Mark the correct option
- It is post-mortem of past activities
- Guided by past experience
- Forecasts about future conditions
- Initiate corrective action to improve future performance.
Ans: (d) initiate corrective action to improve future performance.
Q16: Name any two techniques in controlling function for measurement of actual performance?
Ans: personal observation, sample checking, performance reports.
Q17: Choose the correct corrective action among the following optoons if obsolete machinery:(
- Repair the existing machine
- Undertake technological upgradation
- Modify the existing process
- Improve the physical condition of work
Ans: (b) undertake the technological upgradation.