For 10+2 CBSE Business Studies Students.
20 Multiple Objective Type Questions and Answers for chapter DIRECTING- PART-1
These all are important questions are hand picked by professionals.
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Q1: ________ refers to overseeing what is being done by subordinates and giving instructions to ensure optimum utilization of resources and achievement of work targets.

Fill in the blank with one of the suitable element of directing.

(a) Motivation       (c) Leadership

(b) Supervision     (d) Communication

Ans: (b) Supervision

Q2: State the meaning of supervision as an element of directing.

Ans: Supervision refers to overseeing what is being done by subordinates and giving instructions to ensure optimum utilization of resources and achievement of work targets.

Q3: State the meaning of supervision as the function of to be performed by supervisor.

Ans: A managerial position in the organization hierarchy at the operative level i.e. immediately above the worker and is directly related to workers.

Q4: The process of making subordinates to act in a desired manner to achieve certain organizational goals is called___________

(a) Motivation           (c) Supervision

(b) Motive                   (d) Motivator

Ans: (a) Motivation

Q5: The inner state that energizes, activates or moves or directs behavior towards goals is called___________

(a) Motivation            (c) Supervision

(b) Motive                   (d) Motivator

Ans: (b) Motive

Q6: The technique used to stimulate people to action to accomplish desired goals is called__________

(a) Motivation           (c) Supervision

(b) Motive                  (d) Motivator

Ans: (d) Motivator

Q7: Which of the following is not the feature of motivation?

(a) An internal feeling             (c) Helps to reduce employee turnover

(b) Either positive or negative     (d) A complex process

Ans: © Helps to reduce employee turnover

Q8: In which of the following years Abraham Maslow’s theory of motivation was published in classic paper?

(a) 1948                   (c) 1955

(b) 1960                   (d) 1943

Ans: (d) 1943

Q9: Arrange the following needs in the order of their hierarchy as per Maslow’s need hierarchy theory of motivation:

(I) Safety Needs

(ii) Esteem needs

(iii) Basic Physiological needs

(iv) Belonging needs

(a) (I), (ii), (iii), (iv)

(b) (iii), (I), (iv). (ii)

(c) (iv), (iii), (ii), (I)

(d) (iii), (iv), (I), (ii)

Ans: (b)

Q10: Under which of the following category Job security, stability of income, pension plans need will be classified?

(a) Safety Needs

(b) Esteem needs

(c) Basic Physiological needs

(d) Belonging needs

Ans: (a) safety needs

Q11: Under which of the following category Hunger, thirst, sleep and shelter needs will be classified?

(a) Safety Needs

(b) Esteem needs

(c) Basic Physiological needs

(d) Belonging needs

Ans: © Basic Physiological needs

Q12: Under which of the following category Self respect, autonomy, status, recognition and attention needs will be classified?

(a) Safety Needs

(b) Esteem needs

(c) Basic Physiological needs

(d) Belonging needs

Ans: (b) Esteem needs

Q13: Under which of the following category Affection, sense of belonging, acceptance and friendship needs will be classified?

(a) Safety Needs

(b) Esteem needs

(c) Basic Physiological needs

(d) Belonging needs

Ans: (d) Belonging needs

Q14: Which of the following is not the assumption of Maslow’s theory of motivation?

(a) Satisfaction of needs influence behavior

(b) People’s needs are not in hierarchical order

(c) A satisfied need can no longer motivate a person

(d) A person moves to the next higher-level need when lower level need is satisfied.

Ans: (b) People’s needs are not in hierarchical order

Q15: Which of the following is the financial incentive:

(a) pay and allowance      (c) Retirement benefits

(b) profit sharing                (d) All of the above

Ans: (d) all the above

Q16: Which of the following is not the financial incentive:

(a) pay and allowance         (c) Retirement benefits

(b) profit sharing                  (d) Status

Ans: (d) Status

Q17: Which of the following is the non-financial incentive:

(a) pay and allowance         (c) Retirement benefits

(b) profit sharing                  (d) Job enrichment

Ans: (d) Job enrichment

Q18: Which of the following non-financial incentives is concerned with involving employees in decision making of the issues related to them.

(a) Job security                  (c) Job enrichment

(b) Employee participation    (d) Employee empowerment

Ans: (b) Employee participation

Q19: Which of the following non-financial incentives is concerned with designing jobs that include greater variety of work content, require higher level of knowledge and skill, more autonomy and responsibility.

(a) Job security                           (c) Job enrichment

(b) Employee participation    (d) Employee empowerment

Ans: © job enrichment

Q20: ___________ is the process of influencing behavior of people by making them strive voluntarily towards achievement of organizational goals.

Fill in the blank with one of the suitable element of directing.

(a) Motivation            (c) Leadership

(b) Supervision          (d) Communication

Ans: © leadership

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