Case Study- Staffing

CASE STUDIES- STAFFING

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Q1; “Our assets walk out of the door each morning. We have to make sure that they come back the next morning” These are the words of Narayana Murthy, CEO , Infosys. At a time when organizations are debating the strategic importance of their human resources , Infosys a consulting and software services organization, includes to human resources on its balance sheet to affirm their asset value. The raitionale for this is as follows; “The long term success of a company is usually examined on certain financial and non financial parameters that challenge the usefulness of evaluating corporate success solely on traditional measures. Human resources represents the collective expertise, innovation, leadership, entrepreneurial and managerial skills endowed in the employees of an organization”

In the above case Mr. Narayan Murthy is giving importance to one of the function of management. Identify and eplain the importance of that function.

ANSWER; Staffing , Importance of staffing

Q2; Mr. Aryan CEO pf Arya Ltd. Is interested in hiring people from outside . For casual vacancies of unskilled or semi skilled jobs , a notice is placed on the enterprise specifying the details of the jobs available. He is also planning to call some potential employees out of the database of unsolicited applications in their offices For technical , professional and managerial jobs, He is planning to hire young blood directly from universities, Vocational schools and management institutes.

Identify Aspect of Staffing Performed by Aryan.
Identify the different sources used by Aryan in the above case study.
Explain the merits of above source.

ANSWERS 
(a) Recruitment 
(b) Direct Recruitment, Casual callers ,Campus Recruitment. 
(c) Merits of External Source.

Q3; Staffers across many IT companies have won themselves ipods or Asian holidays, motorbikes or even a Maruti Swift. Clearly , Employee referrals or buddy recruitments are increasingly becoming big ticket incentives with staffers enjoying freebies along with hefty bonuses.

Explain the source of recruitment used by IT companies in the above case.

ANSWERS:

 Recommendations of employees.

Q4; Several Companies are offering bonuses and increments on a quarterly basis to top teams. Atul a HR head said ,” Although it is a short term reaction , we have to react proactively to the market scenario and retain our performers. If one loses an employee, the average time taken for a new person to pick up the skills is upto six months, which is critical time lost for a company. Also replacement costs like hiring consultants would in any case add up to a huge expenses and a lot of pressure on HR,” said Atul Rabur India HR chief.

Company are identifying people who may be tempted to leave and are devising ways of retaining such talent- offering learning and development facilities for freshers, sending them abroad on one year bonds etc.

Identify the function of management performed in above case.
Identify and explain the steps of above process which are highlighted in the above case.

ANSWERS

(A) Staffing 
(b) Training and Development , Performance appraisal , Promotion and career planning.

Q5;” Water Water everywhere and not a drop to drink “ amplifies the fact that despite 2/3^rd of the earth being water , drinkable water is a screce commodity . This Staement directly put emphasis on one of the function of management. Explain the importance of that function.

ANSWER:
Importance of Staffing

Q6; In Bharat Electricals the workers of a factory remain idle because of lack of knowledge of hi- tech machines. Frequent visit of engineer is made which causes high overhead charges. The manager of Bharat Ltd. Called the meeting with employyes to know the cause and solution of the problem. Ultimately after discussion he got the solution to improve the performance which is also part of one of the function of management. What could be the way to remove the problem and why?

Answer: 
Training is the aspect of staffing

Vestibule training can be given to remove the problem because it’s a hi- tech machinery whose training should be given on dummy machineries because of their sophistication.

Q7; Afsa Security services Ltd. Provides security services . It requires such candidates who are reliable and don’t leak out the secrets of heir clients. What step should be incorporated in selection process?

ANSWER:
Personality Test

Q8; Rishika Lighting ltd. Is manufacturing decorative lights . In normal days it produces 10,000 lights a day. Due to festival season it got an urgent order of extra 5,000 lightes . Advise how the company will fufill its order and which method of recruitment would you suggest.